We know that registering, and taking the IELTS exam can be a complicated process. We are committed to making this experience as simple and easy to use as possible.

To help you better understand this process, we have collected the answers to all of the most common questions we receive from our clients.

This FAQ is organized into three sections. Click below to navigate between sections on this page.

It's $ 340 = all inclusive.

The IELTS test fee is the same for both versions of the test (Academic and General Training).

Due to unprecedented demand your payment can take up to 5-6 business days to add to your test portal because we have to input each payment manually. If you have made the payment and received a receipt, please do not worry. Your payment will be added. If your test is within next 3-5 days, please let us know by submitting an inquiry form. Once the payment is added and Passport ID is approved, you will receive a full confirmation via email from the British Council.

You can upload your ID directly to your British Council account. Please do so within 3 days of registering for the test. To make sure it is not rejected make sure it is a clear colour scan of your biographic page of the Passport. If you are still unable to upload it please go to our IELTS registration info page by clicking here.

No worries if your test gets cancelled due to not uploading your ID we can schedule you for a new date. Note there is a small fee associated with this and future test dates are subject to availability. For more information on this please visit our refund and cancellation page.

You must bring you valid ID (Passport or PR card), used to register IELTS. You may only bring your own pencils, eraser and a clear water bottle with no writing on that. You must leave everything else out of the exam room. All mobile phones or digital devices must be switched off and place in the Cloakroom managed by MOSAIC Engage. If you do not switch off these devices or keep with you during the exam, you may be disqualified.

Yes. You may write in capital letters in the IELTS Listening, Reading and Writing components.

Yes, you must bring your Valid ID (Passport/ PR card) for the speaking test. You ID will be checked, and finger will be scanned before you enter the interview room.

Yes, you may write on Listening, Reading and Writing question booklets but the examiner will not check those notes.

Before your speaking test we will ask you your preference on how to pick up your TRF. You can choose one of two options.

1. Mail via non-registered mail,

2. Mail via registered mail.

   Changes to your preference cannot be made after the test day. Unfortunately If you choose the non-registered mail option you cannot contact us in regards to non-arrival of your TRF. We are not liable for delayed arrival and due to COVID delays in delivery of mail are common. Once sent we cannot provide further information about your package.

Unfortunately you cannot wear a watch in the test. We will have a timer up on the smartboard so you will always know how much time is left in each section. We will also have a wall clock for your convenience.

Yes we will provide you with one paper and one pencil to take notes. At the end of the test we will take this piece of paper to shred. We will also provide this for paper based tests

As mentioned above you can pick-up your results in person, have them mailed to you via non-registered mail, or via registered mail. For in-person pick we require a valid government ID (Passport or PR Card).

Please see below the time frame for collecting your results.

1. IELTS on Paper Test Report Forms (TRFs) will be available to you on 13th Calendar day after your test date. Please see above for the 3 options for getting your results.

2. IELTS on Computer, Test Report Forms (TRFs) will be available to you on 5th Calendar day after your test date.

Yes, you can retake the test and you can do so immediately without a waiting period

Yes, You can apply for a re-mark. It is called an EOR (Enquiry on Results). Requests must be submitted within 6 weeks of the test. You need to pay an enquiry fee, which is fully refundable if your band score changes. Please see details in our EOR page.

IELTS results are reported on a 9-band scale.
IELTS results are designed to be simple and easy to understand. They are reported as band scores on a scale from 1 (the lowest) to 9 (the highest).

While it is up to each organization to set a validity period that works for their purposes, the IELTS partners recommend a 2-year validity period for IELTS test results based upon the well-documented phenomenon of second language loss or ‘attrition’.